CISCO认证协作专家(CCIE-Collaboration)培训
培训班型： 周末班/脱产班
课程长度： 20天/120小时
培训日期： 待定
培训价格： 直通班19800元/人
认证考试： 笔试:3500元/人,3700元/人(含票)
实验: 元/人, 元/人(含票)
培训地点： 博学国际教育培训中心
环境要求： 投影仪、白板、电脑
培训形式： 课堂讲授与实践操作
培训资料： 思科培训教材
课程内容
认证描述: CCIE协作是一项为协作架构师，统一通信架构师，或语音和视频网络管理员设计的认证，他们的工作职责是设计、实施以及对复杂的协作方案进行故障排除。这项认证是一项专家级别的认证，确保你可以从中获得协作解决方案整合及交互操作、配置和对复杂网络进行故障排除等领域的知识和经验，以及视频、移动、及网真等工作场所协作解决方案的基础所面对的挑战。
课程内容:
CCIE Collaboration Written Exam Version 1.0 (400-051)
Exam Description: The Cisco CCIE® Collaboration Written Exam (400-051) version 1.0 has 90-110
questions and is 2 hours in duration. This exam validates that candidates have the skills to plan, design,
implement, operate, and troubleshoot enterprise collaboration and communication networks. The exam
is closed book, and no outside reference materials are allowed.
The following topics are general guidelines for the content likely to be included on the exam. However,
other related topics may also appear on any specific delivery of the exam. In order to better reflect the
contents of the exam and for clarity purposes, the guidelines below may change at any time without
notice.
1.0 Cisco Collaboration Infrastructure (10%)
1.1 Cisco UC Deployment Models
1.2 User management
1.3 IP routing in Cisco Collaboration Solutions
1.4 Virtualization in Cisco Collaboration Solutions
1.4.a UCS
1.4.b VMware
1.4.c Answer files
1.5 Wireless in Cisco Collaboration Solutions
1.6 Network services
1.6.a DNS
1.6.b DHCP
1.6.c TFTP
1.6.d NTP
1.6.e CDP/LLDP
1.7 PoE
1.8 Voice and data VLAN
1.9 IP multicast
1.10 IPv6
2.0 Telephony Standards and Protocols (15%)
2.1 SCCP
2.1.a Call flows
2.1.b Call states
2.1.c Endpoint types
2.2 MGCP
2.2.a Call flows
2.2.b Call states
2.2.c Endpoint types
2.3 SIP
2.3.a Call flows
2.3.b Call states
2.3.c DP
2.3.d BFCP
2.4 H.323 and RAS
2.4.a Call flows
2.4.b Call states
2.4.c Gatekeeper
2.4.d H.239
2.5 Voice and video CODECs
2.5.a H.264
2.5.b ILBC
2.5.c ISAC
2.5.d LATM
2.5.e G.722
2.5.f Wide band
2.6 RTP, RTCP, and SRTP
3.0 Cisco Unified Communications Manager (CUCM) (25%)
3.1 Device registration and redundancy
3.2 Device settings
3.3 Codec selection
3.4 Call features
3.4.a Call park
3.4.b Call pickup
3.4.c BLF speed dials
3.4.d Native call queuing
3.4.e Call hunting
3.4.f Meet-Me
3.5 Dial plan
3.5.a Globalized call routing
3.5.b Local route group
3.5.c Time-of-day routing
3.5.d Application dial rules
3.5.e Digit manipulations
3.6 Media resources
3.6.a TRP
3.6.b MOH
3.6.c CFB
3.6.d Transcoder and MTP
3.6.e Annunciator
3.6.f MRG and MRGL
3.7 CUCM mobility
3.7.a EM/EMCC
3.7.b Device Mobility
3.7.c Mobile Connect
3.7.d MVA
3.8 CUCM serviceability and OS administration
3.8.a Database replication
3.8.b CDR
3.8.c Service activation
3.8.d CMR
3.9 CUCM disaster recovery
3.10 ILS/URI dialing
3.10.a Directory URI
3.10.b ISL topology
3.10.c Blended addressing
3.11 Call Admission Control
3.11.a CAC/ELCAC
3.11.b RSVP
3.11.c SIP preconditions
3.12 SIP and H.323 trunks
3.12.a SIP trunks
3.12.b H.323 trunks
3.12.c Number presentation and manipulation
3.13 SAF and CCD
3.14 Call recording and silent monitoring
4.0 Cisco IOS UC Applications and Features (20%)
4.1 CUCME
4.1.a SCCP phones registration
4.1.b SIP phones Registration
4.1.c SNR
4.2 SRST
4.2.a CME-as-SRST
4.2.b MGCP fallback
4.2.c MMOH in SRST
4.3 CUE
4.3.a AA
4.3.b Scripting
4.3.c Voiceview
4.3.d Web inbox
4.3.e MWI
4.3.f VPIM
4.4 Cisco IOS-based call queuing
4.4.a B-ACD
4.4.b Voice hunt groups
4.4.c Call blast
4.5 Cisco IOS media resources
4.5.a Conferencing
4.5.b Transcoding
4.5.c DSP management
4.6 CUBE
4.6.a Mid-call signaling
4.6.b SIP profiles
4.6.c Early and delayed offer
4.6.d DTMF interworking
4.6.e Box-to-box failover and redundancy
4.7 Fax and modem protocols
4.8 Analog telephony signalling
4.8.a Analog telephony signalling theories (FXS/FXO)
4.8.b Caller ID
4.8.c Line voltage detection
4.8.d THL sweep
4.8.e FXO disconnect
4.8.f Echo
4.9 Digital telephony signalling
4.9.a Digital telephony signalling theories (T1/E1, BRI/PRI/CAS)
4.9.b Q.921 and Q.931
4.9.c QSIG
4.9.d Caller ID
4.9.e R2
4.9.f NFAS
4.10 Cisco IOS dial plan
4.10.a Translation profile
4.10.b Dial-peer matching logics
4.10.c Test commands
4.11 SAF/CCD
4.12 IOS CAC
4.13 IOS accounting
5.0 Quality of Service and Security in Cisco Collaboration Solutions (12%)
5.1 QoS: link efficiency
5.1.a LFI
5.1.b MMLPPP
5.1.c FRF.12
5.1.d cRTP
5.1.e VAD
5.2 QoS: classification and marking
5.2.a Voice versus video classification
5.2.b Soft clients versus hard clients
5.2.c Trust boundaries
5.3 QoS: congestion management
5.3.a Layer 2 priorities
5.3.b Low latency queue
5.3.c Traffic policing and shaping
5.4 QoS: medianet
5.5 QoS: wireless QoS
5.6 Security: mixed mode cluster
5.7 Security: secured phone connectivity
5.7.a VPN phones
5.7.b Phone proxy
5.7.c TLS proxy
5.7.d IEEE 802.1x
5.8 Security: default security features
5.9 Security: firewall traversal
5.10 Security: toll fraud
6.0 Cisco Unity Connection (8%)
6.1 CUCM and CUCME integration
6.2 Single inbox
6.3 MWI
6.4 Call handlers
6.5 CUC dial plan
6.6 Directory handlers
6.7 CUC features
6.7.a High availability
6.7.b Visual voicemail
6.7.c Voicemail for Jabber
6.8 Voicemail networking
7.0 Cisco Unified Contact Center Express (4%)
7.1 UCCX CTI Integration
7.2 ICD functions
7.3 UCCX scripting components
8.0 Cisco Unified IM and Presence (6%)
8.1 Cisco Unified IM Presence Components
8.2 CUCM integration
8.3 Cisco Jabber
8.4 Federation
8.5 Presence Cloud Solutions
8.6 Group chat and compliance
CCIE Collaboration Lab Exam Topics
The CCIE Collaboration Lab exam topics provided are general guidelines for the content likely to be included on the lab exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Exam Topics
Configure and Troubleshoot Cisco Collaboration Infrastructure
• Network Services
• DNS
• DHCP
• TFTP
• NTP
• CDP/LLDP
• Voice and Data Vlan
• IP Routing in Cisco Collaboration Solutions
• IP Multicast
Configure and Troubleshoot Cisco Unified Communications Manager
• CUCM SCCP Endpoints
• CUCM MGCP Gateways
• CUCM SIP Endpoints and Trunks
• CUCM H.323 Gateways and Trunks
• Voice and Video CODECs
• RTP and RTCP
• Device Registration and Redundancy
• Codec Selection
• CUCM Call Features
• Call Park
• Call Pickup
• BLF Speed Dials
• Native Call Queuing
• Call Hunting
• Meet-Me
• CUCM Dial Plan
• Globalized Call Routing
• Local Route Group
• Time of Day Routing
• Application Dial Rules
• Digit Manipulations and Presentations
• CUCM Media Resources
• TRP
• MoH
• CFB
• Transcoder/MTP
• Annunciator
• MRG/MRGL
• CUCM Mobility
• EM/EMCC
• Device Mobility
• Mobile Connect
• CUCM Serviceability and OS Administration
• Service Activation
• Database Replication
• CDR
• CMR
• ILS/URI Dialing
• Directory URI
• ISL Topology
• Blended Addressing
• Call Admission Control
• CAC/ELCAC
• RSVP
• SIP Pre-conditions
• SAF and CCD
Configure and Troubleshoot Cisco IOS UC Applications and Features
• CUCME Phone Registration and Features
• SCCP Phones
• SIP Phones
• SRST Phone Registration and Features
• CME-as-SRST
• MGCP Fallback
• CUE
• AA
• Scripting
• Voiceview
• Web Inbox
• MWI
• VPIM
• IOS Based Call Queuing
• IOS Media Resources
• Conferencing
• Transcoding
• DSP Management
• MOH
• CUBE
• Mid call signaling
• SIP profiles
• Early/Delayed offer
• DTMF interworking
• Digital Voice Signaling (T1/E1 PRI)
• Q.921 and Q.931
• Caller ID
• IOS Dial-Plan
• SAF/CCD
• IOS CAC
Configure and Troubleshoot Quality of Service and Security in Cisco Collaboration Solutions
• QoS: Link Efficiency (e.g. LFI, MLPPP, FRF.12, cRTP, VAD)
• QoS: Classification and Marking
• Voice Traffic
• Video Traffic
• QoS: Congestion Management
• Layer 2 Priorities
• Low Latency Queue
• Traffic Policing and Shaping
• Security: Default Security Features
• Security: Toll Fraud
Configure and Troubleshoot Cisco Unity Connection
• CUCM Integration
• CUCME Integration
• Single Inbox
• MWI
• Call Handlers
• CUC Dial-plan
• Directory Handlers
• CUC Features
• Voicemail Networking
Configure and Troubleshoot Cisco Unified Contact Center Express
• UCCX CTI Integration
• UCCX ICD Functions
• UCCX Scripts Customization
Configure and Troubleshoot Cisco Unified IM Presence
• CUCM Integration
• Jabber for Windows
• Federation
